Terms & Conditions

TERMS & CONDITIONS

PLEASE NOTE: The information on this page relates to www.i-wonder.lk only. Separate policies and terms & conditions will be found on the insurance comparison websites that we provide.

Introduction

Your use of this website is subject to these terms and conditions of use (“Terms of Use”) and by using the website you agree to be bound by them. If you do not accept these Terms of Use, please do not use the website. You are required to read this important information carefully before you proceed any further with access to this website. The owners of www.i-wonder.lk reserve the right to change or update these terms without notice.

Ownership

This website www.i-wonder.lk is owned and operated by i-Wonder Aggregator Services Limited, Company Registration number 6742731

Copyright

All materials published on this website, including but not limited to, written content, photographs, graphics, images, illustrations, marks, logos, sound or video clips and flash animation are protected by our copyrights and or trademarks and those of our affiliate companies. While a visitor may print or download information from this website for personal use only, the owners of www.i-wonder.lk reserve all of its rights and strictly forbid any unauthorised use or distribution of the content of this website, in whole or in part, for any commercial purpose whatsoever. Visitors to this website must not associate www.i-wonder.lk directly or indirectly with any other website, product or service. Exceptions to the above are only available in writing from the site owners.

Terms and Conditions for the use of www.i-wonder.lk and our Disclaimer

General – The text and articles published on www.i-wonder.lk represent the personal and subjective views of the Webmaster and other contributors and is for information purposes only. Any reliance you place on any material published on this website is entirely at your sole risk.

Third Party Links – www.i-wonder.lk contains hypertext and image links to websites operated by third party companies and as such these websites are not owned, operated, controlled or maintained by www.i-wonder.lk or its owner. While we make every effort to ensure the websites we link to are reputable, www.i-wonder.lkis not responsible for the availability, content, policies, or practices of linked websites. Links to other websites are provided for your convenience only and you access them entirely at your own risk. You should familiarise yourself with the terms and conditions of any third party websites you choose to visit. The inclusion of any third party content on www.i-wonder.lk or a link to a third party site is not an endorsement of that third party website, its products or services.

Accessibility – www.i-wonder.lk is intended for use solely by residents of the United Kingdom (this excludes the Channel Islands and the Isle of Man). Whilst every care and all reasonable steps are taken to ensure this website is always accessible we will not be held liable if, for any reason, the website is unavailable for any period. We may also have to temporarily suspend access to the website for maintenance but we will try to keep any disruption to a minimum. In addition we cannot guarantee that this website will be free of viruses or defects of any description and we will not be held liable for any technical problems you may suffer as a result of your use of this website.

Accuracy and Validity of Information – Whilst www.i-wonder.lk takes all reasonable steps to ensure that the information generated by ourselves and contained within this website is accurate and up-to-date, it is nonetheless supplied on an “as is” basis and accordingly we do not accept any liability whatsoever for any errors, omissions or inaccuracies. Furthermore www.i-wonder.lk does not accept any liability for errors, omissions or inaccuracies in the content provided by third party affiliate companies. If you are in any doubt as to the accuracy or validity of information made available on this website we strongly recommend you seek verification by contacting us or the appropriate third party company.

Warranty Disclaimer – We do not represent nor make any warranty in respect of the accuracy, reliability or supply of any of the services or information presented on this website. The services and information presented on this website is for general information only and is not intended to meet your specific personal requirements. We hereby disclaim any and all warranties, express or implied, to the extent permitted by the applicable laws of England.

General Disclaimer – To the fullest extent permitted by applicable laws of the United Kingdom, i-Wonder hereby excludes liability for any claims, loss, or damages of any kind with respect to the service, information and materials given on this website including, but not limited to, direct, indirect, incidental or consequential loss or damage, whether arising from loss of profits, loss of revenue, loss of data, loss of use or otherwise, whether the possibility of such loss has or has not been notified to www.i-wonder.lk. The above shall apply whether such claims, loss or damage arises in tort, contract, negligence, under statute or otherwise.

Privacy Policy and Data Protection

Please note that we collect, store and process personal information through our websites, mobile applications or other similar devices. We do not however pass this information on to third parties outside of i-Wonder. It is your responsibility to check that all information you provide is correct, complete and not misleading.

If you are providing us with another person’s data you should also ask them to read this Privacy Statement and by providing this information you are confirming that you have their consent to do so.

If you no longer wish to be contacted by us or should you wish to amend your marketing preferences this can be done at any time by emailing us at privacy@i-wonder.co.uk.

Any marketing emails we send you will explain what to do if you wish to unsubscribe.

Our lawful bases for processing your data are:

Consent: you have given clear consent for us to process your data and we will only do so for the specific purpose provided
Legitimate interests: our legitimate interests for processing your information are:
- To send you information about products and services that may be of interest provided you have given us permission to do so via email, telephone, post and SMS
- To understand how you use our website in order for us to improve your experience
- To track and monitor sales
- To undertake statistical analysis on a personal or aggregated basis

Under Data Protection legislation you have the following rights:

The right to be informed; we will provide clear and concise information about we do with your data.
The right of access to personal data; you can request copies of your personal information from us.
The right to rectification; you can have your personal information rectified if it is inaccurate or incomplete.
The right to erase; you have the right to be forgotten and can request that we delete or remove your personal information from our systems.
The right to restriction of processing; you have the right to stop us from using your personal information or limit the way in which we can use it.
The right to data portability; you can request that we move, copy or transfer your personal information to another data controller in a safe and secure way.
The right to object; the right to object to our use of your personal information including where we use it for our legitimate interests.

We will only retain your personal information for the time necessary to fulfil the purposes outlined in this Privacy Policy or until you request it is deleted. Exceptions will be made if required or permitted by law.

Viruses, Hacking and Other Offences

You must not misuse this website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this website, the server on which this website is stored or any server, computer or database connected to this website. You must not attack this website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990 and the Police and Justice Act 2006. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.

i-Wonder Aggregator Services Ltd. cannot warrant that this website is free of viruses or technical defects of any description and will not be responsible for any technical problems arising from the use of this website.

Complaints

We set ourselves very high standards and look to provide these high standards in everything we do, but we also know there may be occasions when you feel we have not achieved this. In these rare cases we want you to tell us as this is the only way we’ll be able to improve our service. How do you do this? Well, you can write, telephone, fax or send an email to us and we will look to resolve the matter as quickly and as fairly as possible.

Telephone 02380 175134
Email: feedback@i-wonder.co.uk

Our office opening hours are Monday to Friday 9am to 5pm, excluding bank holidays.

Calls may be recorded for training, quality and monitoring purposes.

If your complaint relates to an insurance company or insurance policy, we will let you know that we have forwarded your complaint to the insurance company and will supply you with their contact details. The insurance company will then reply to your complaint directly.

A summary of our internal process for dealing with complaints, which outlines how we will handle your complaint both promptly and fairly, is available on request. If you are still dissatisfied then you may be entitled to refer your complaint to the Financial Ombudsman Service (FOS).